Frequently Asked Questions
If your question remains unanswered, contact our customer service on Whatsapp for support.
How long does one lip balm/deodorant last?
Usage:
Lip Balm (5g):Can really lasts more than 3 months even if applied daily!
Deodorant (25g) :25g of natural deodorant if applied daily, twice a day after shower, it would lasts at least 3 months & above.
Facial Oil & Hair Oil (30ml):It's can last around 3-4 months if applied twice daily, cuz one pump is more than enough!
Expiry:For all products:We recommend using our natural products within 6 months of opening.*STAY AWAY FROM DIRECT SUNLIGHT or any kind of heatIf the product is subjected to excessive heat or cold for short periods of time, it may result in a crystallization, and/or thicker or thinner texture. It will not impact the product’s efficacy.
Is it safe for kids / pregnant ladies / sensitive skin?
Lip Balm:Yes we can make lip balms without essential oils to avoid irritation for you! PLS let us know prior purchasing
Deodorant:YES! Our deodorant is made with NO baking soda, NO Paraben, NO aluminium & all those harsh irritation that would irritate your skin!**BUT if you have allergy to any essential oils, please ask before purchase!
My lips / armpits are dark. Can lip balm / deodorant brighten them?
Lip Balmxxxxx
Deodorant :Yes, but slowly & naturally! We use activated charcoal powder which helps brighten & eliminate the melanin in armpits. No dangerous bleaching content!
*Beware of whitening products that may contain bleaching ingredient in your products! Every skin tone is beautiful!
[Natural Deodorant] Will the deodorant leave white residue on my shirt?
Nope, our deodorant is transparent when you apply to skin, so it won't leave any stain on your skin or shirt!
Do you ship to my country?
YES, let us know your postcode & we'll check estimated shipping costs. But at the moment, we're using private courier agent which may incur high shipping cost.
How to track my order?
You'll get 2 emails.
1st email -Confirmation email - once you have made purchased
2nd email -Tracking number once shipped (can't find it? check junk mail. Still can't find it? Pm us*Please allow some delays due to Covid-19 as we have got some news about delivery staffs from courier agencies have contacted Covid-19
Are you looking for dropship agent?
Yes! Once we sorted our our inventory and we will reach out to you! Please drop us a message and we will include you in the waiting list. Our handmade products are really hard to be prepared in bulk & to be supplied to all dropship agents requests!
