Career
Join Our Team and Make a Difference!
HYGR is an exciting Malaysian online business that specializes in selling natural lip balms and deodorants packaged sustainably. We are a dynamic and ambitious startup with a strong commitment to sustainability and promoting natural products. Our goal is to become one of the leading sustainable and natural Malaysian brands in the market. Currently, we are a team of 20+ individuals, and we are actively expanding our team to take our brand to the next level.
Content Creator Intern/Full time
Job Description:
🌟 Join Our Team as a Social Media Intern or Full Time! 🌟Are you a creative individual with a passion for content creation?
What You'll Do:
- Brainstorm and pitch innovative content ideas tailored for TikTok, Instagram & YouTube Shorts.
- Create captivating videos, stories, and posts that resonate with our audience.
- Engage with followers, respond to comments, and foster a vibrant online community.
- Collaborate with our marketing team to develop social media strategies and campaigns.
💡 What We're Looking For:
- Passion for social media platforms, especially TikTok, Instagram & YouTube Shorts.
- Creative thinking and a keen eye for trends.
- Strong communication skills and ability to work collaboratively.
- Basic knowledge of content creation tools and editing software (experience is a plus!).
- Enthusiasm for learning and adapting in a fast-paced environment.
🎉 Perks of Joining Us:
- Hands-on experience in social media marketing.
- Opportunity to showcase your creativity and build your portfolio.
- Mentorship and guidance from experienced professionals.
- Potential for growth and advancement within the company.
To apply, please send an email to jobapplication.hygr@gmail.com with the subject line "Social Media Intern Application". Include your resume, a brief introduction about yourself, and 3 sample content ideas for TikTok, Instagram & YouTube Shorts. Don't forget to attach your portfolio showcasing your previous work!Join us in shaping the future of our brand's online presence. We can't wait to see your creativity shine! ✨
✅ ATTITUDE:
- Thrives on challenges and possesses a determined, goal-driven mindset.
- Nurtures a growth-oriented mindset, welcoming constructive feedback and continuous refinement.
- Flourishes in independent work settings, demonstrating adaptability in the face of change.
- Embraces creativity & dares to try new things.
- Love for social engagement and content creation on social media.
✅ SKILLS:
- Mastery of spoken and written English and Malay languages.
- Proficiency in TikTok content creation, from video recording and editing to post-production finesse.
- Familiarity with basic video editing tools like CapCut is a plus.
❌ NOT FOR YOU, IF YOU:
- Prioritize personal ideas over team success.
- Depend on close supervision and micro-management for productivity.
- Seek a comfortable, unchallenging work environment.
✅ Please send your portofolio + 3 content idea REFERENCES (no GRWM, basic boring swatches contents)
more storyline engaging contents
to jobapplication.hygr@gmail.com
Part TIme Weekend Retail Staff
Location: Glenmarie, Shah Alam
Job Type: Part-Time (Weekend)
Requirements:
Ability to work Saturdays and Sundays from 10 AM to 5 PM.
Prior retail experience is a plus; familiarity with POS systems preferred.
Strong communication skills and a customer-friendly attitude.
Willingness to multitask and adapt to various responsibilities.
Benefits:
No requirement of standing at retail- able to sit when there's no customers
Opportunity to work in a dynamic retail environment.
On-the-job training provided for POS system and store operation.
Competitive Hourly rate
Customer Service (E-commerce)
As an E-commerce Customer Service Representative, you will be the frontline of our customer service operations, ensuring a smooth and enjoyable shopping experience for our customers. Your role is critical in maintaining customer satisfaction and happiness by addressing inquiries, resolving issues, and providing support throughout the purchasing process.
Key Responsibilities:
- Respond to Customer Inquiries: Handle customer inquiries via email, social media, ecommerce platforms, providing timely and accurate information within 12 hours with the miniumum response of 95% chat response.
- Order Management: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution: Resolve customer complaints and issues promptly and effectively, ensuring a positive resolution.
- Product Information: Provide detailed product information and recommendations to customers.
- Collaboration: Work closely with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment.
- Record Keeping: Maintain accurate records of customer interactions and transactions.
- Escalation: Identify and escalate complex issues to senior representatives or supervisors as needed.
- Continuous Improvement: Stay up to date with product knowledge and industry trends to provide excellent customer service and suggest improvements to processes and procedures.
- Performance Metrics: Meet and exceed customer satisfaction goals and performance metrics
Qualifications:
- Experience: Prior experience in e-commerce customer service is preferred.
- Communication Skills: Excellent written and verbal communication skills.
- Problem-Solving: Strong problem-solving and decision-making abilities.
- Technical Skills: Familiarity with CRM and ticketing systems, and ability to navigate various e-commerce platforms.
- Time Management: Effective time management skills and ability to multitask in a fast-paced environment.
- Empathy: A passion for customer satisfaction and the ability to empathize with customers.
Skills:
- Customer Relationship Management (CRM) software & ChatPlus
- Multi-channel communication (social media, email, chat)
- Data entry and record keeping
- Problem-solving and decision-making
- Time management and multitasking
- Active listening and empathy
Job Types: Full-time, Permanent
Please send your resume to jobapplication.hygr@gmail.com
QA QC (Personal Care & Cosmetic)
QA/QC Specialist (Cosmetic & Personal Care Industry)
Position: QA/QC Specialist
Department: Quality Assurance & Control
Location: Glenmarie Shah Alam
Role Summary
The QA/QC Specialist will ensure the highest quality standards are maintained across the production and development of cosmetic and personal care products. With 3-4 years of experience and a solid understanding of Research & Development (R&D), the candidate will collaborate closely with cross-functional teams to ensure compliance with regulatory standards, product safety, and quality consistency.
Key Responsibilities: Quality Assurance
- Develop and implement quality assurance protocols and procedures to ensure adherence to industry standards (e.g., Halal, GMP, ISO 22716, or equivalent).
- Conduct audits and inspections of manufacturing processes to identify and address potential quality risks.
- Review and approve raw material and finished product specifications in alignment with regulatory requirements.
- Prepare and maintain documentation for quality systems, including SOPs, CAPAs, and validation reports.
Quality Control
- Perform testing on raw materials, in-process samples, and finished products to ensure they meet established quality standards.
- Analyze laboratory results and provide recommendations for corrective actions when necessary.
- Oversee environmental monitoring of production areas to maintain a controlled manufacturing environment.
- Conduct root cause analysis for non-conformance issues and implement corrective measures.
Research & Development Collaboration
- Work closely with the R&D team to ensure product formulations comply with quality and safety standards.
- Assist in stability testing and validation of new formulations and prototypes.
- Review and provide feedback on product development processes to align with manufacturing capabilities and quality requirements.
- Participate in new product trials, batch validations, and scale-up processes.
Regulatory Compliance
- Ensure compliance with local and international cosmetic regulations, including labeling, safety assessments, and documentation.
- Keep up to date with changes in industry regulations and advise on their impact on operations and product development.
Team Support & Training
- Train production and quality team members on QA/QC best practices and standards.
- Foster a culture of quality awareness across departments.
Qualifications & Skills: Education
- Bachelor’s degree in Chemistry, Cosmetic Science, Chemical Engineering, or a related field.
Experience
- 3-4 years of experience in QA/QC roles within the cosmetic or personal care industry.
- Hands-on experience in R&D or formulation development is a strong advantage.
Skills
- Proficient in laboratory techniques and testing methods relevant to cosmetics (e.g., pH, viscosity, stability, microbiology testing).
- Familiarity with regulatory frameworks such as Halal Regulation, ASEAN Cosmetics Directive, etc.
- Knowledge of GMP and ISO quality standards.
- Strong analytical and problem-solving skills.
- Proficient in data interpretation and quality management systems.
Key Competencies
- Attention to Detail: Ensures precision in testing, documentation, and production monitoring.
- Cross-functional Collaboration: Effectively works with R&D, production, and regulatory teams.
- Initiative: Takes a proactive approach to identify and resolve quality-related issues.
- Communication: Clear and concise reporting to internal teams and external stakeholders.
Benefits
- Competitive salary with annual performance reviews.
- Professional development and training opportunities.
- Opportunities to contribute to innovative product development.
Job Types: Full-time, Permanent
Supply Chain Executive (Mandarin Speaker)
TO OVERSEE ORDERING OF MATERIALS IN PRODUCING GOODS. TO ANALYZE COSTS, NEGOTIATE CONTRACT DETAILS, AND OFFER STRATEGIES AND SOLUTIONS TO HELP THE COMPANY BETTER MANAGE COSTS ON SUPPLIES AND VENDOR SERVICES.
Job Description:
- Responsible for planning and scheduling all resources including manpower, machineries, materials, logistics, preliminaries and etc
- Identify and evaluate potential Chinese suppliers through online platforms.
- Build and maintain strong relationships with Chinese suppliers
- Gathers and analyses information to prepare status reports
- Ensures that assignment and scheduling of work follows company SOP
- Prepare Weekly & Monthly report containing progress of procurement & delivery and other information required by respective superior
- Assisting superior for scheduling control and cost control
- Gather actual data, update procurement & delivery schedule and develop reliable schedule forecast with support from operation team
- To liaise and coordinate with operation, production team & relevant parties on project matters and with suppliers on supply of materials and products
- To create and maintain comprehensive procurement documentation, plans and reports
- Identify and mitigate potential supply chain risks, especially when dealing with international suppliers.
- Develop contingency plans for supply disruptions
- Perform any related ad-hoc duties as assigned by Chief Operating Officer.
Job Requirement:
- Min. Diploma/Degree in Supply Chain Management or any related field.
- Min 2-4 years of related experience added advantage.
- Trilingual speaker (Bahasa, English, Mandarin as required to speak to China Supplier)
- Posses own transport (Car Driving License)
- Able to work independent
- Sufficient knowledge of Microsoft Office, Microsoft Excels and etc
Job Type: Full-time
Education:
- Diploma/Advanced Diploma and above
Experience:
- Procurement & Logistic: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English
Job Types: Full-time, Permanent
Senior Finance Executive
Job Description: Senior Finance Executive (3-4 Years Experience)
Position: Senior Finance Executive
Department: Finance
Location: Glenmarie Shah Alam
Reports to: Director
Role Summary
The Senior Finance Executive will play a pivotal role in overseeing and managing the financial operations of the company. With 3-4 years of experience, the ideal candidate will bring strong analytical skills, an eye for detail, and a proactive approach to ensuring compliance, accurate reporting, and financial planning to support the company’s strategic goals.
Key ResponsibilitiesFinancial Reporting & Analysis
- Prepare and analyze monthly, quarterly, and annual financial statements to ensure accuracy and compliance with accounting standards.
- Monitor financial performance and provide variance analysis with actionable recommendations.
- Generate financial reports to support management decision-making and budgeting.
Budgeting & Forecasting
- Assist in the preparation of annual budgets and periodic forecasts.
- Monitor budget utilization and provide insights to ensure cost efficiency.
Accounts Management
- Oversee accounts payable and receivable processes to ensure timely payments and collections.
- Manage reconciliations, ledger postings, and month-end closures.
Compliance & Audits
- Ensure compliance with local tax laws, regulations, and reporting standards.
- Assist in internal and external audit processes by preparing required documentation and addressing audit queries.
Financial Strategy & Support
- Collaborate with cross-functional teams to align financial goals with organizational objectives.
- Provide insights and recommendations to improve financial performance and mitigate risks.
- Contribute to financial planning initiatives, including cash flow management and investment strategies.
Team Collaboration & Mentorship
- Support junior finance staff in daily operations and provide guidance as needed.
- Foster a collaborative and efficient finance team environment.
Qualifications & Skills Education
- Bachelor’s degree in Finance, Accounting, or a related field. A professional qualification (e.g., ACCA, CPA, CFA) is a plus.
Experience
- 3-4 years of experience in a finance-related role, with exposure to financial reporting, analysis, and compliance.
- Experience in [FMCG, retail, manufacturing industry.].
Skills
- Proficient in financial software and ERP systems (e.g., SAP, QuickBooks).
- Advanced Microsoft Excel skills for financial modeling and data analysis.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills for stakeholder collaboration.
- Detail-oriented with a strong sense of accountability.
Key Competencies
- Financial Acumen: Deep understanding of accounting principles and financial regulations.
- Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Leadership: Capable of mentoring team members and driving process improvements.